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Delivery to UK mainland only.
Standard 14 day returns process applicable on goods that are found
to have a fault upon delivery, or within 14 days of receipt of the goods.
Notify of returning goods to: returns@ecommsbuyer.com
Upon receipt of the product EcommsBuyer will inspect to verify the fault.
Providing there is a fault on the product AND providing the product is complete
and in the condition it was when the product was dispatched, a full credit will be
raised for the product AND the cost of the return to EcommsBuyer.
If no fault is found on the product OR the product is incomplete/not in the condition
that it was dispatched, EcommsBuyer will not issue a full credit. In this case EcommsBuyer
will consider a credit value based upon the current market price of the product (if still
in new condition); OR if the product is incomplete will offer a price based upon the market
price of the product AND the market price of replacing the missing parts/components.
Send to:
Ecommsbuyer
Paragon House
Lord Street South
Leigh
Lancashire
WN7 1YB
Products falling outside of the 14 day return window that have ceased to function are covered
by the manufacturer warranty. The product can be sent to EcommsBuyer using the same address as
above for manufacturer warranty repairs. The standard manufacturer warranty is applied in these
cases.
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